Data Protection Regulation

Our guests are important to us, and so is the security of your data - within the framework of the General Data Protection Regulation (EU-GDPR), which came into effect on May 25, 2018, we pay even more careful attention to the processing and use of your personal data.

With the implementation of the EU General Data Protection Regulation, companies are committed to protecting their customers’ personal data within the framework of the European Charter of Fundamental Rights. Personal data includes all data collected, processed and used when contacting Gesundheitsresort Königsberg GmbH. This scope includes, among other things, written and telephone booking inquiries, brochure inquiries, table reservations or newsletter subscriptions.

The health resort Königsberg prioritizes your personal rights and accordingly takes all measures to protect them. Therefore, please take the time to read the following data protection declaration. This is intended to explain to you which data is collected, how and for what purpose it is used, to whom Gesundheitsresort Königsberg GmbH passes this data on and how your personal data is protected. All further data protection obligations that go beyond this data protection declaration remain unaffected.


Why does Gesundheitsresort Königsberg GmbH collect personal data?

As a 4**** health resort, it is very important to us and our task to provide you with the best possible customer service. In order to offer you this, it is necessary in many cases to collect, process and use personal data. This also includes user-friendly access to our website in order to present an optimal range of services. In the course of this, your personal data will help Gesundheitsresort Königsberg GmbH to keep you up to date on the latest product announcements, special offers and other developments which, based on analysis of your data, may be of interest to you. In addition, with your consent, you authorize us to be able to process your inquiries, applications and reviews via the website individually according to your wishes and concerns.

Furthermore, personal data is also collected and processed in the course of the reservation process in order to ensure that your stay at the Gesundheitsresort Königsberg GmbH runs smoothly and that your billing is processed. This data is used on site to offer you the best possible medical and therapeutic care, quality assurance and excellent guest service.

In order to be able to keep you up to date with regard to offers and prices, we will be happy to send you brochures electronically or by post with your prior consent. If you no longer want this, you have the option of revoking this consent.

Furthermore, it may be necessary to process personal data to fulfill contracts in order to be able to maintain the business relationship with suppliers.

With reference to the personnel management of the Königsberg health resort, the data of (potential) employees is collected and processed as part of the application process, personnel administration and payroll accounting. It must be mentioned here that the processing is also partly required by law (e.g. tax regulations).

This data is collected in accordance with the provisions of the General Data Protection Regulation.


What data is collected?

In order to provide you with a service of the highest standard, there are a number of situations in which your personal information makes a valuable contribution. In the course of this, we would like to assure you that only the information that is relevant to the respective circumstance is collected. Data of interest include name, address, telephone number, e-mail address, booking data and preferred method of contact, which is requested for the purpose of room reservation, application or advertising.

In order to be able to provide you with the best possible medical and therapeutic care, data relating to your state of health will also be collected and processed during your stay. In the case of stays via your social security agency, it is necessary for us to receive information such as medical diagnoses concerning you before the start of your stay in order to be able to make various preparations.

In addition, Gesundheitsresort Königsberg GmbH collects information that is used for market research in order to get to know our customers better and thus be able to offer you a more effective service. This includes, for example, customer activities on our website. Based on this data, Gesundheitsresort Königsberg GmbH can determine which information is relevant for our customers and which areas of our websites and Internet services are of most interest to you.


How long does Gesundheitsresort Königsberg GmbH store personal data?

Personal data will only be stored for the duration of the achievement of the purpose, fulfillment of the contract, or as long as you have given your consent. Legal regulations such as retention requirements must also be taken into account by us.


When does Gesundheitsresort Königsberg GmbH pass on personal data?

The protection of your data is very important to us and is taken very seriously at the Health Resort Königsberg, also in the course of the General Data Protection Regulation (GDPR). For this reason we would like to assure you that no data will be sold or lent to third parties.

In individual cases, however, personal data may be passed on to legal entities, which in turn are bound by the data protection regulation, treating your data accordingly in a trusting manner. Within the framework of strategic partnerships that Gesundheitsresort Königsberg GmbH has entered into, your personal data can explicitly contribute to providing you with certain products and services on behalf of the Gesundheitsresort. The companies that fall under these partnerships support Gesundheitsresort Königsberg GmbH in processing information, handling advertising mailings, managing and maintaining customer data, executing customer orders, providing customer service, evaluating your interest in our products and services, conduct customer research or customer satisfaction surveys. These companies are also obliged to manage your personal rights in accordance with the General Data Protection Regulation and our regulations for the protection of your data.

These measures are intended to ensure that we provide you with first-class service, whereby special attention is paid to the protection of your personal data, also in the course of the partnership.

In connection with technical maintenance work, our IT partners also have short-term access to the personal data we have stored.

Within the framework of the General Data Protection Regulation, Gesundheitsresort Königsberg GmbH may be forced to disclose your personal data by statutory provisions or legal processes.

The website contains links to the websites of other companies. Gesundheitsresort Königsberg GmbH is not responsible for how these companies deal with personal rights. Gesundheitsresort Königsberg GmbH therefore recommends that you ask these companies about their data protection declarations.


How does Gesundheitsresort Königsberg GmbH protect your personal data?

In order to protect your personal rights, Gesundheitsresort Königsberg GmbH takes targeted security measures to prevent unauthorized access, disclosure, modification and destruction of your personal data. This includes encryption using the industry standard SSL (Secure Sockets Layer) on individual pages of the website. This ensures the confidentiality of your personal information. In addition, Gesundheitsresort Königsberg GmbH is careful to always use the latest software (e.g. virus program) to guarantee the protection of data on the servers. Organizational measures in handling data also serve to ensure the secure processing of your data on site.

You too can support us in protecting your personal data by taking appropriate precautionary measures to help protect it on the Internet. A secure, changing password consisting of a combination of letters and numbers and the use of a secure web browser are decisive for this.


Integrity of your personal information

Gesundheitsresort Königsberg GmbH undertakes by using appropriate protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended and defined purpose.

You yourself have the right to view and change the personal data you have provided at any time. To do this, request a copy of your data stored by Gesundheitsresort Königsberg GmbH from our data protection officer ( In this regard, you are also free to make your own contribution and to support us in ensuring that your data is correct, complete and up-to-date.


Cookies and other Technologies

So-called "cookies" are used to make your visit to our website user-friendly and in your interest. This technology is intended to help Gesundheitsresort Königsberg GmbH to analyze your user behavior on the website and to process it in a further step. This allows the website traffic to be measured, which web pages and specifically which sections within them are of particular interest to you, so that constant adaptation is possible and you can be granted an effective online presence. In addition, other technologies are also used to implement targeted online advertising that draws customers' attention to our services.

As is usual with other online presences, certain information is automatically recorded and logged when you visit the website. This includes information such as internet protocol addresses (IP addresses), browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps and clickstream data.

Furthermore, “click through URLs” are used for our electronic newsletter or for certain e-mails. With the help of this, your interest in certain topics is examined by your click behavior - by activating the URL to get to the website. If you click on such a URL address, you will be forwarded directly to the desired target website via our web server. Gesundheitsresort Königsberg GmbH can use the collected data to measure the efficiency of communication with our customers and adapt the content accordingly. You can avoid such data collection and analysis by not activating various URL links.

In addition, so-called "pixel tags" (tiny image files) are integrated on the website, which provide us with specific information about your behavior (link activation, searches, ...) on our website. These pixel tags also help Gesundheitsresort Königsberg GmbH to send e-mail messages in a form that guests can read and to check the opening rate. This is to ensure that Gesundheitsresort Königsberg GmbH only sends messages that are really interesting for our guests.


Questions about the protection of personal rights

If, after reviewing the data protection declaration of Gesundheitsresort Königsberg GmbH, you still have questions or concerns about the data protection regulation, please contact our data protection officer (

By contacting us, we would also be happy to give you access to the data we have collected, managed and used. In the course of this, you also have the right at any time to correct your data, delete data that has been processed inadmissibly, limit its use, have it transferred to others or object to data processing. Furthermore, you always have the right to revoke any consent to data processing.

The provisions of the Data Protection Act apply. Gesundheitsresort Königsberg GmbH reserves the right to change and update the data protection declaration if necessary. If material changes are made, a notice will be posted on our website along with the updated version of the Privacy Policy.

In justified cases, you also have the option of submitting a complaint to the data protection authority.


Use of Google Analytics & Remarketing

This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called cookies, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf.

Third-party vendors, including Google, serve ads on websites across the internet. Third parties, including Google, use stored cookies to serve ads based on a user's previous visits to this website.

Under no circumstances will Google associate your IP address with other Google data. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future.

If you do not want Google to receive data from your browser when you access the pages, you will find the link to the opt-out solution for Google Analytics here: (

This plugin prevents the browser from requesting the analytics code so that Google does not receive any data when the page is accessed. The plugin is available for different browser types. According to Google, the browser blocks the Google Analytics script after installation. If there is no such plugin for your browser, you can prevent the collection of data by clicking on the following link: Disable Google Analytics. Alternatively, you can opt out of Google's use of cookies by visiting the Google Ads Opt-out page: Or you can disable the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page. You can find more information about Google's regulations here:

We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();"to ensure anonymous collection of IP addresses.

If you prevent the installation of cookies by setting your browser software accordingly, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Conversion measurement with the visitor action pixel from Facebook

With your consent, we use the “visitor action pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook ad. This enables us to record the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you according to our level of knowledge. Facebook can connect this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage guidelines You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie can also be stored on your computer for these purposes.

This consent may only be given by users who are older than 13 years of age. If you are younger, we encourage you to ask your legal guardian for advice.

It is also possible to deactivate the visitor pixel.



Our website uses several plugins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can recognize these plugins either by the blue "F" from Facebook or by the fact that this plugin is marked with the word "Facebook". When you visit our website, a connection to the Facebook servers is established via these plugins and data is transmitted. On the one hand, the information you see is transmitted directly from the servers to your browser and displayed there, on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the information transmitted can be assigned directly to your account. If you interact with the functions of the plugin, e.g. pressing the "Like" button, this information is sent directly from your browser to Facebook and stored there. The further processing of this information is the responsibility of Facebook; the relevant conditions and setting options can be found in Facebook's data protection information. If you want to prevent your personal data from being transmitted to Facebook, log out of Facebook before visiting our website.



Our website uses the video service of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (hereinafter "YouTube"), represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, to integrate videos (hereinafter "Google").

If you access a page on our website that has such a plugin and you have consented to the use of YouTube, a connection to the YouTube servers will be established. It is transmitted to the YouTube server which of our pages you have visited.

You can find more information on the terms of use and data protection at: